Refund and Returns Policy

• Goods must be purchased within the last 21 days.
• Masks and all other final sale items are NOT eligible for refund or replacement.
• Just4Brats can’t accept returns of worn, printed, washed, or decorated merchandise. You are responsible for inspecting the garments before performing any alterations or embellishments.
• Please note, a replacement is for the exchange of goods for exact items ONLY, we ARE NOT able to accommodate any style, color, or size swap in a Replacement Authorization return. If you wish to exchange your goods for new or different items, please follow the Refund/Return instructions and place a new order for the new items you wish to receive.
• Based on the return reason, you may be liable to cover the cost of return shipping. We always recommend keeping your proof of postage receipt or tracking details until the Return Authorization process is complete.
• All refused shipments are subject to outbound freight charges and return freight charges. To avoid a delay in processing or the risk of a lost return, we advise against refusing your order from the carrier. Be sure to obtain a Return Authorization number before sending back any portion of your order.
• If you have a problem or discrepancy (including shortages, damages, etc.) with an order please contact us within 72 hours of receiving your goods.

How to request a return for replacement

• You can return any item from your order for many reasons, received a damaged item or the wrong size? Log into your Just4Brats.com account, from the Account Dashboard, click My Orders, the Return button associated with the invoice/order and then the Send Replacement button for the items you want to replace.
• Use Find My Order and enter the email address used to place your order and the order/shipment number in the field below. Select the items for return that you do not want to keep.
• A Return Merchandise confirmation email will be issued upon completion with the return instructions including the Return Authorization number, return address and prepaid shipping label (if applicable).
• If returning defective merchandise, please use a piece of tape to indicate the location of the flaw.
• Prepaid return shipping labels are offered for all replacement returns made within the policy.

How to request a return for refund

• You can return any item from your order for many reasons, received a damaged item or the wrong size? Log into your Just4Brats.com account, from the Account Dashboard, click My Orders, the Return button associated with the invoice/order and then the Send Replacement button for the items you want to replace.
• Use Find My Order and enter the email address used to place your order and the order/shipment number in the field below. Select the items for return that you do not want to keep.
• A Return Merchandise confirmation email will be issued upon completion with the return instructions including the Return Authorization number, return address and prepaid shipping label (if applicable).
• If returning defective merchandise, please use a piece of tape to indicate the location of the flaw.
• Please note, you may be subject to covering the cost of return postage based on the value and reason of the return. We do offer a prepaid return label however the cost of shipping will be deducted from your refund.

How to check the status of a return

• Log into your Just4Brats.com account, from the Account Dashboard, click My Orders for a list of the most recent orders and Return Authorization requested.
• If you are having trouble locating your order, please reach out to our Customer Service Team via contact form, phone or email.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at support@just4brats.com

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@just4brats.com

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift given had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Contact us at just4brats@gmail.com for questions related to refunds and returns.

Privacy Policy

Just4Brats understands the importance of protecting your privacy and security. This Privacy Policy describes our practices for collecting, using, disclosing, and otherwise managing the information we collect from and about you when you visit our website

We collect information about you such as your contact information, payment information, demographic information, shopping preferences and information about the devices you use to shop online. 

We do not knowingly collect personal information directly from children under the age of 13 without parental consent. Our website it’s general audience site.

We need to collect personal information in order to provide the products and services you request.  If you do not provide the information requested, we may not be able to provide you with these products and services.     

We use your personal information to provide you with our products and services and to operate our business. We often use the information we collect for multiple purposes. For example, if you make a purchase on our website, we collect several types of data from you and use it in multiple ways: First, we use your shipping address to make sure that our products arrive at your door. We may also use your contact information to send you a receipt of purchase. We may look at your experience on our website to make improvements to it and try to tailor it to your needs. We will also analyze the data you provide us and your behavior on our website to ensure that the activity is not fraudulent. Finally, we use your purchase information for other business-related purposes like accounting and financial reporting.  

We often obtain your consent to use your information. But sometimes, obtaining your consent is not needed because we may use your information for our own legitimate interests, to fulfill a contract with you, or to comply with legal obligations imposed on us. For example, when you make purchases online, we process your information to fulfill our contractual obligations. When you visit our website, we have a legitimate interest in using your browsing data to improve our site’s usability, and when you engage with us online, we have a legal obligation to ensure that you are not attempting to defraud, us or our customers.

We do our best to provide you with a safe and convenient shopping experience. We have put in place a wide variety of technical and organizational security measures to help protect you and the personal information we collect about you. Please note that we will never email you asking for account information like your user name, date of birth, credit card information, or other personal information. Finally, we will never email you with attachments that can be opened. If you received a suspicious email that appears to be from us please contact us.